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General Data Protection Regulation
Introduction
Who is responsible for the processing of your personal data?
For what purpose do we process your data?
What data do we process and from what source are they obtained?
What is the legal legitimation for the processing of your data?
To whom is your data communicated?
How long will we keep your data?
What are your rights?
Introduction
This Privacy Policy applies to the online shop of Resineco Composites (https://www.resineco.com/gb/, , tienda.resineco.com), as well as to the applications and other products and services that you may contract through the website. To this end, and under the conditions set out in the Privacy Policy, Resineco may communicate your personal data to transport companies, where this is necessary for the provision of the delivery service.
This Privacy Policy may be modified but we will notify you via the website or by other means so that you are aware of the modifications and can continue to use our "Services". By continuing to use our "Services" after we have communicated the changes to you, you agree to the changes, unless your express consent is required.
Who is responsible for the processing of your personal data?
The controller of the personal data you provide us with on the website (https://www.resineco.com/gb/) will be the company RESINECO COMPOSITES SL (hereinafter, Resineco), with address at Calle del Rec Molinar Nave 3D - 08160 Montmeló, (BCN).
For the proper management of the processing of your personal data, Resineco has designated a Data Protection Delegate, who can be contacted to resolve any questions you may have in this regard, by e-mail at info@resineco.com
For what purpose do we process your data?
At Resineco we may process your personal data for the following purposes:
Contact: Manage your personal data when you contact with Resineco through the contact form. Your data will also be processed in order to manage the queries you send us through the channels provided for this purpose on our website.
Chat: manage your query when you communicate with us, either for a consultation or for any other request you send us. Please note that for security and service quality reasons, the conversation you start in the chat may be recorded.
Work with us: manage the reception of the CVs that you send us by e-mail, as well as the personal data generated as a result of your participation in the selection processes organised by Resineco, we will use your data to analyse your professional profile in view of vacant or newly created positions. We inform you that we will keep your data for a period of less than one year in case in the future we understand that you fit any of the existing job profiles.
Client Area Registration: manage your registration in the Client Area, as well as other additional data that may be generated for the purpose of managing the requests you register through the Client Area, and in summary of your relationship with us.through registration in the Client Area and, by means thereof, you may: manage the data included therein.
Purchase of products: to manage the purchase of products, as well as any subsequent data that may arise from the relationship with Resineco. In the contracting procedure, data relating to the credit card or Paypal account may be requested, among other things, in the case of a purchase through this system, which will be communicated to the entity that manages the payment. This request will be made for the main purpose of card validation and payment of the services required for the purchase of the product.
Advertising of own products and services: Resineco may send you, by post, email, SMS and other means of electronic communication, advertising or news about our products and services.
Retention of data for the purpose of sending advertising for products and services from Resineco: as long as you have authorised it, Resineco will process your personal data once the contractual relationship has ended in order to send you advertising related to our own services, both general and adapted to your characteristics.
Other channels: we may also contact you and collect your data through other channels such as telephone, email or social media, in which case we will inform you of the purposes for which we will process your data, and request your consent in each of these channels.
What data do we process and from what source are they obtained?
The data processed comes from:
Data provided by you, through the completion of the forms provided for this purpose.
Data derived from the purchase of products. This category includes browsing data through the public website or access to the Customer Area that you provide indirectly and that are derived from the provision and maintenance of this activity.
The data processed covers the following typology:
Identification data (p.ej., (name, first name, surname, identity card, postal address, e-mail address, telephone number).
Economic and operational data related to the transactions carried out (p.ej. data on orders placed and transactions carried out in the online shop).
Transaction data for goods and services (e.g. payments for services rendered).
Commercial information data (p.ej. interests in products or services).
What is the legal legitimation for the processing of your data?
The processing of your data relating to "Contact", "Chat" and "Customer Area Registration" and other communication channels at your disposal, are based on the maintenance of customer service and, where appropriate, for the delivery of the products purchased.
Similarly, the legal basis for the processing of your data derived from the contract is the execution of the contract for the purchase of products from Resineco (according to the terms and conditions on the website, General Terms and Conditions)
The processing of your CV data is based on the voluntary submission of your CV and its storage, in the legitimate interest of our Human Resources department.
The sending of advertising for our own products may be based on the legitimate interest of Resineco when you register in the Customer Area or purchase a product. In all other cases, as well as when the advertising is from third parties, the processing of your data will be based on the consent you have given us, which we will retain until you request the deletion or opposition to the processing of your personal data.
Enrichment of your data from external sources is based on your consent.
To whom is your data communicated?
In the event that you purchase a product through the online shop, your data will be communicated to the entities responsible for the management of the payment, as well as to the following entities, responsible for the provision of the transport service as listed below:
Transport companies:
NACEX
MRW
DB SCHENKER
Under no circumstances will international transfers be made, unless specifically requested.
How long will we keep your data?
Personal data will be kept for the time necessary to provide the service or as long as you do not withdraw your consent. Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, the Public Prosecutor's Office or the competent Public Administrations during the period of limitation of the actions that may arise and, after this, we will proceed to its complete elimination.
What are your rights?
Any data subject has the right to obtain confirmation as to whether at Resineco we are processing personal data concerning them, or not.
Similarly, as provided for in the General Data Protection Regulation, you have the following rights:
Access your data: you have the right to access and know what personal data we are processing concerning you.
Request rectification or erasure of your data: in certain circumstances, you have the right to rectify personal data which you consider inaccurate and which concerns you, and which is processed by Resineco or even to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Request the limitation of the processing of your data: in certain circumstances, you will have the right to ask us to limit the processing of your data, in which case we inform you that we will only keep them for the exercise or defence of claims as provided for in the General Data Protection Regulation.
To portability of your data: in certain circumstances, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transfer it to another data controller.
Object to the processing of your data: in certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data in which case, we will stop processing it unless, for compelling legitimate reasons, or for the exercise or defence of possible claims.
You also have the right, at any time, to object to the sending of advertising by electronic means, and to withdraw any of your consents, without affecting the previous processing based on that consent.
You may exercise the rights described above by sending a written request to Resineco Composites SL, at the postal address c/ del Rec Molinar Nave 3D 08160 - Montmeló or by sending an e-mail to info@resineco.com in both cases indicating "Privacy Policy".
Finally, you can file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights. You can contact them via their website: www.agpd.es.